Shipping Costs & Duration

With our fixed discount scale you have the possibility to benefit from different discounts:
- 7.5% from €3,000.00 net
- 12% from €6,000.00 net
- 15% from €10,000.00 net

Additional Shipping Information

- Shipments from our warehouses are prepared Monday through Friday.
- Deliveries are made Monday to Friday.
- No order preparation or deliveries take place on weekends or public holidays.
- Lighters are shipped empty, i.e. without gas, due to security regulations of parcel services.
- Orders of very large products exceeding the maximum allowed dimensions from UPS and DHL (e.g. very large humidor cabinets) are shipped using a forwarding agency. In these cases the shipping duration may vary. Shipping of these large products is to curbside, i.e. in front of the building, unless otherwise specified.
- The shipping costs to Germany for products that have to be sent by freight forwarder (humidor cabinets Roma, Capri, Salina and Prato) is €59.00.

See also our information about online parcel tracking.